Terms of Service
Last updated: January 11, 2026
Agreement to Terms
By accessing or using Seraphina AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.
Description of Service
Seraphina AI is an AI-powered personal assistant platform that provides:
- Personalised AI conversation and assistance
- Goal and task management
- Reminder scheduling with optional calendar integration
- Personal intelligence and knowledge storage
- Weekly insights and progress tracking
- Customizable AI personas
User Accounts
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Be at least 13 years of age to create an account
Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Harass, abuse, or harm others
- Distribute malware or harmful content
- Attempt to gain unauthorized access to systems
- Use automated systems to abuse the Service
- Generate content that promotes violence, hatred, or illegal activities
- Impersonate others or misrepresent your identity
Subscription and Payments
Free Tier
The free tier provides limited access to features with daily usage limits. Free accounts are subject to data retention policies as outlined in our Privacy Policy.
Premium Subscriptions
Premium subscriptions (Pro, Genesis) provide enhanced features. By subscribing, you agree to:
- Pay the subscription fee at the start of each billing period
- Allow automatic renewal unless cancelled before the renewal date
- Accept that subscription fees are non-refundable except as required by law
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. You will retain access to premium features until the subscription expires.
Intellectual Property
Our Content
The Service, including its design, features, and content, is owned by Seraphina AI and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.
Your Content
You retain ownership of content you create or upload to the Service. By using the Service, you grant us a license to store, process, and display your content as necessary to provide the Service. This license is limited to operating and improving the Service.
AI-Generated Content
The Service uses artificial intelligence to generate responses and content. You acknowledge that:
- AI-generated content may not always be accurate or appropriate
- You should verify important information from authoritative sources
- AI responses do not constitute professional advice (medical, legal, financial, etc.)
- We are not liable for actions taken based on AI-generated content
Third-Party Services
The Service may integrate with third-party services (e.g., Google Calendar, Stripe). Your use of these integrations is subject to the respective third-party terms and privacy policies. We are not responsible for the practices of third-party services.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERAPHINA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS.
Termination
We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. Upon termination, your right to use the Service will cease, and we may delete your data in accordance with our Privacy Policy.
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
Contact Us
If you have questions about these Terms, please contact us:
- Through the Chat with Seraphina feature on our homepage
- Via the in-app Support Centre