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Privacy Policy

Last updated: January 11, 2026

Introduction

Welcome to Seraphina AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant platform and related services.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name and username
  • Profile picture (optional)
  • Date of birth (optional, encrypted)
  • Language and timezone preferences

Conversation and Intelligence Data

To provide personalized AI assistance, we collect:

  • Chat messages and conversation history
  • Personal preferences and intelligence you share
  • Goals, tasks, and reminders you create
  • Reflections and journal entries
  • Persona training data and learnings

Usage Data

We automatically collect:

  • Login activity and session information
  • Feature usage patterns
  • XP and level progression
  • Device and browser information

How We Use Your Information

We use your information to:

  • Provide personalised AI assistance tailored to your preferences
  • Train your personal AI persona to understand you better
  • Manage your goals, tasks, and reminders
  • Generate weekly insights and progress reports
  • Improve our services and develop new features
  • Communicate with you about your account and updates
  • Ensure security and prevent fraud

Third-Party Integrations

Google Calendar Integration

If you choose to connect your Google Calendar, we request access to:

  • calendar.events - To create, update, and manage calendar events for your reminders
  • calendar.readonly - To read your calendar availability for scheduling suggestions

We only access calendar data necessary for the features you enable. You can disconnect Google Calendar at any time from your settings, which will revoke our access to your calendar data.

AI Service Providers

We use AI models from providers like OpenAI and Google to power Seraphina's responses. Your conversations are processed through these services to generate helpful responses. We do not share your personal identifying information with these providers.

Payment Processing

For premium subscriptions, we use Stripe to process payments. We do not store your full payment card details on our servers. Stripe's privacy policy governs their handling of your payment information.

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS/SSL
  • Sensitive personal information is encrypted at rest
  • Row-level security ensures you can only access your own data
  • Regular security audits and vulnerability assessments
  • Secure authentication with optional two-factor authentication

Data Retention

We retain your data as follows:

  • Active accounts: Data is retained while your account is active
  • Conversation history: Older messages may be archived after 90 days for free accounts
  • Intelligence data: Retained until you delete it or close your account
  • Deleted accounts: Data is permanently deleted within 30 days of account closure

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your memories, conversations, or entire account
  • Portability: Export your data in a machine-readable format
  • Opt-out: Disable certain data collection features
  • Revoke: Disconnect third-party integrations at any time

To exercise these rights, visit your Profile settings or contact us directly.

Children's Privacy

Seraphina AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: